How to cancel an application

1. Cancellation Rules for Volunteer Opportunities

2. Cancellation Rules for Activities

3. How to Cancel via the Social Career App

4. How to Cancel via the Social Career Website

1. Cancellation Rules for Volunteer Opportunities

❗️❗️ PLEASE NOTE: If your application is "Accepted," you can only cancel via the system up to 72 hours before the service start time. ❗️❗️

Application Status	Cancellation Deadline	Cancellation Method
Pending / On Hold	Anytime	Click "Cancel Application" directly in the system.
Accepted	72+ hours before start	Click "Cancel Application" directly in the system.
Accepted	Within 72 hours of start	Cannot cancel via system. Please contact the organization staff directly.

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2. Cancellation Rules for Activities

Activity Type & Status	Cancellation Deadline	Cancellation Method
Free Activity (Pending, On Hold, or Reserved) / Paid Activity (Unpaid)	Anytime	Click "Cancel Application" in the system.
Free Activity (Accepted) / Paid Activity (Paid or Refunded)	Non-cancellable via system	Please contact the recruiting organization directly.

Tip: If you need to contact the organization, you can find their contact information under the "Inquiry" section at the bottom of the specific Volunteer/Activity page.

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3. How to Cancel via the Social Career App

1. Access Records: Tap Account > Application Records.

2. Select Item: Tap on the volunteer opportunity or activity you wish to cancel.

3. Change Status: Tap "Change Registration" at the bottom of the page, then select "Cancel Registration."

4. Confirm: Select the appropriate reason and confirm. Your status will now be updated to "Cancelled."

• Note: The system automatically notifies the organization once you cancel. However, you may still choose to contact them directly as a courtesy.

• Locked Status: If the application is "Accepted" and starts in less than 72 hours, the "Cancel Registration" button will be disabled. Please use the contact details found in the "Inquiry" section at the bottom of the page.

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4. How to Cancel via the Social Career Website

1. Access Records: Click "Account" in the top-right corner > "My Application Records" and select the relevant opportunity.

2. Cancel: Select "Cancel Registration."

3. Finalize: Choose your reason and click "Cancel Now." The status will immediately change to "Cancelled."